VECTORWORKS VIEWER 2019 SOFTWARE
Also, once the cancellation process is complete and your software has expired, you will no longer have access to your Vectorworks licence to open any files you created with it. You will not be charged with any cancellation fees. Once cancelled, your software will continue working until the end of your billing cycle.
Make sure to submit your cancellation at least four days before your software renewal date. Your monthly or annual subscription may be cancelled up to four days before your renewal date to avoid the charges for the next billing cycle.Ĭlick on the 'Cancel' button located under your licence information in the Customer Portal under 'Home' (Note that you may need to click on the disclosure arrow for the licence to see the Cancel button). Once your purchase is made, you will be able to view and edit all your licences in the Customer Portal under 'Home'. Select a new licence and follow the checkout process. To add licences, visit the 'Home' page in the Customer Portal and click on 'Add New Subscription'. The latest software version will be made available to you through the Customer Portal.Ĭan I order additional subscriptions with the same account? What happens when a new version of Vectorworks is released? Please note, your device needs to be connected to the internet while Vectorworks is running within three days of your renewal date for your renewal to work. Once the purchase is complete, you'll receive everything you need via email, and your subscription will automatically be renewed on your specified renewal date, unless cancelled. Once you select a plan above, you'll need to either sign in to your existing Vectorworks account or to create a new one. As with the monthly subscription, you have the control to cancel up to four days before your renewal date. With a yearly subscription you’ll pay for 10 months and get two months free, versus a monthly subscription, billed annually. Your subscription will automatically renew each month, but you have the control to cancel up to four days before your renewal date, avoiding charges for the next billing cycle.Īlternatively, annual subscriptions are a cost-effective way to maintain a subscription for 12 months. You'll even be able to speak to someone over email or the phone if you prefer.įor short-term needs such as temporary staff of one-off projects, monthly subscriptions are ideal. Your Customer Portal lets you manage your software licences directly from your own account.Īs a subscriber, you have access to helpful documentation, tutorials, training videos, and community support forums online. You’ll get instant access to new software releases and improvements as they launch. Use the software in the office, at home, or even on the commute.
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